We’ve made some changes to the online booking system!
For those of you who have used the online booking, this will help you understand the changes and new amenities available. If you’ve never used the online booking, we encourage you to sign up and try it out.
New Features
- Book online at any time of day
- Manage your profile and contact information
- Prepay for appointments
- Buy prepaid packages and track your credit
- Purchase gift certificates for friends and family
- View and manage your appointments
- Payments are processed through Authorize.net, one of the largest and most secure online credit card processing companies.
Let’s take a tour–
On the Pulse website home page you will notice a “Book Now” button. There is also a ‘book an appointment’ button on the top bar at the far right. This opens to a page describing how to book and you will notice the “Book Now” button in the right hand column.
Click the “Book Now” button.
If you have already signed up it will prompt you to enter your email address and password. If you have never registered it will prompt you to sign up.
The fastest way to sign up, and not have to worry about losing your password is to click the “Sign up with Facebook” option. Don’t worry, the system only pulls your name, e-mail address, and phone number (if present in Facebook) to set up your account with.
Don’t worry if you have forgotten your password. Just click “forgot password” and the system will send you a link to rest your password.
Now that you’ve logged in you will see this page, only your name will show instead of Nathan’s who took this screen shot– But what does it all do?
To create a new booking, click the “New booking” button.
The next screen is what used to display on the Pulse booking page. Nothing has changed, just select your service type and preferred practitioner and follow the onscreen prompts.
When you reach the “Checkout” page you will have the option to pay now, or defer payment and pay in office.
Bookeo shows the practitioner’s normal prices. You can pay for your appointment at the time of booking or pay at your appointment. If you have a special rate set up with your practitioner, just pay at the time of the appointment.
- To purchase a Prepaid Package Deal, our classic Buy 5 Get 1 Free deal, click on “Prepaid packages”, select the package you want to purchase and follow instructions for checking out.
- Need to change your password, e-mail address, or contact phone number, click on “Your profile”.
- Need to change or cancel an upcoming booking? Click on “Your Bookings” to be guided through making changes.
- You bought a package deal but aren’t sure how many bookings you have left? Click on “Prepaid credits” to see the status of your package.
- Want to share the joys of Amma or Acupuncture with a friend or loved one? Purchase a gift certificate for them via the “Purchase a gift voucher” button. Gift certificates are redeemed through a special button on our Welcome page and Booking page.
Potential Issues
You clicked the link and all you see is pictured below?
What went wrong?
A shrewd guess would say that you are using Internet Explorer. If see what is below in your browser window, there a a couple of things to try.
- First clear your browser history by click on the “Tools” Icon in the upper right corner, or if visible, the Tools menu option.
- Select “Internet Options”. On the window that opens, select Delete under “Browser History” Ensure that “Temporary Internet Files” and “Cookies” are selected and click Delete.
- Try reloading the page. If the above does not work, there are links on the page to other browsers that do not have the content issues the Internet Explorer seems to have.
